Mistreatment In The Workplace

Author: Julie B. Olson-Buchanan
Editor: John Wiley & Sons
ISBN: 9781444310801
Size: 11,73 MB
Format: PDF, Kindle
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Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment, this book: Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics. Enables you to identify best practices for resolving mistreatment occurrences, for creating a civil workforce, and preventing recursive mistreatment.

The Oxford Handbook Of Conflict Management In Organizations

Author: William K. Roche
Editor: OUP Oxford
ISBN: 0191624578
Size: 14,94 MB
Format: PDF, Docs
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New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.

Handbook Of Human Resource Management In Government

Author: Stephen E. Condrey
Editor: John Wiley & Sons
ISBN: 9780470616093
Size: 19,86 MB
Format: PDF, ePub
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The practice of public human resource management has evolved significantly in recent years due toincreased outsourcing, privatization, and the diminution of public employee rights. This thoroughly revised and updated edition of the classic reference Handbook of Human Resource Management in Government offers authoritative, state-of-the-art information for public administrators and human resource professionals. The third edition features contributions from noted experts in the field, including Donald E. Klingner, Mary E. Guy, Jonathan P. West, Jeffrey L. Brudney, Montgomery Van Wart, J. J. Steven Ott, Norma M. Riccucci, and many more. Praise for the Handbook of Human Resource Management in Government "This third edition of the Handbook of Human Resource Management in Government is an essential resource for scholars, practitioners, and general readers in need of concise summaries of up-to-date, cutting-edge, public personnel administration research. No other handbook on the market more concisely, more comprehensively, more clearly synthesizes this vast, rapidly changing field that remains so vital to effective government performance." —Richard Stillman, editor-in-chief, Public Administration Review "The Handbook of Human Resource Management in Government comprehensively and seamlessly blends theory and practice. The result is a clear road map that can finally make HR a key player in helping thegovernment meet the unprecedented challenges facing our nation, our states, and our communities." —Bob Lavigna, vice president, Research, Partnership for Public Service, Washington, DC "With each successive edition, Condrey's Handbook of Human Resource Management in Governmentbecomes a more essential tool for graduate students who wish to improve their understanding of this field. Condrey's own expertise has enabled him to take contributions from leading experts in the field and shape them into a reader that is comprehensive, engaging, and authoritative." —Donald E. Klingner, University of Colorado Distinguished Professor, School of Public Affairs, University of Colorado at Colorado Springs; former president, American Society for Public Administration; and fellow, National Academy of Public Administration "For anyone concerned with HRM in government, this updated and expanded volume is 'must reading.'"—Meredith Newman, president, American Society for Public Administration

Organizational Behavior

Author: Don Hellriegel
Editor: Cengage Learning
ISBN: 143904225X
Size: 15,97 MB
Format: PDF, Mobi
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Equip your students with the skills to become effective, high performance managers in today’s business world as you provide a solid foundation in organizational behavior with this unique competency-based approach. Hellriegel/Slocum’s ORGANIZATIONAL BEHAVIOR, 13E has distilled the expertise of hundreds of leading managers from a variety of industries into seven core managerial competencies most important for professional and organizational success. Students have opportunities to assess and maximize their personal skills within the context of today’s organizational behavior as they master competencies in managing self, ethics, communication, diversity, across cultures, teams, and change. The authors apply their decades of experience in teaching, research, and OB consulting to establish a clear connection between organizational behavior theory and contemporary practice. This edition combines classic theory with contemporary research, emerging trends, and the most recent developments impacting business today. New text and video cases from organizations familiar to students and interactive exercises clearly demonstrate how effective leaders use the key competencies to lead more successfully. Give your students the foundation they need to become highly effective managers and successful leaders within the organizations of tomorrow. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Using Industrial Organizational Psychology For The Greater Good

Author: Julie Olson-Buchanan
Editor: Routledge
ISBN: 184872960X
Size: 20,96 MB
Format: PDF, Kindle
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This SIOP Organizational Frontiers volume will be one of the first to show how the field of Industrial Organizational psychology can help address societal concerns, and help focus research on the greater good of society. Contributions from worldwide experts showcase the power the IO community has to foster, promote and encourage pro social efforts. Also included will be commentary from an eminent group of IO psychologists who give invaluable insights into the history and the future of IO psychology . By presenting the prosocial contributions, from personal satisfaction and career commitment to organizational effectiveness to societal development, the imperative and easibility of using I-O psychology for the greater good becomes increasingly compelling.

Bullying And Emotional Abuse In The Workplace

Author: Stale Einarsen
Editor: CRC Press
ISBN: 9780203164662
Size: 11,33 MB
Format: PDF, ePub, Mobi
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Over the last decade or so research into bullying, emotional abuse and harassment at work, as distinct from harassment based on sex or race and primarily of a non-physical nature, has emerged as a new field of study. Two main academic streams have emerged: a European tradition applying the concept of 'mobbing' or 'bullying' and the American tradition, primarily identified through concepts such as emotional abuse and mistreatment. One focuses on the perpetrator, the other on the victim. In addition, research in this field has also started in Australia and South Africa. All are brought together in this work, in a synthesis of research and analysis of practice in the field. Bullying and Emotional Abuse in the Workplace aims to document the existence and consequences of the problem of bullying, to explore its causes and to investigate the effectiveness of approaches aimed at mitigating and managing the problem, as well as to offer suggestions for further progress in this important new field.

Bullying And Harassment In The Workplace

Author: Stale Einarsen
Editor: CRC Press
ISBN: 9781439804902
Size: 19,49 MB
Format: PDF, ePub
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Previously titled Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, the first edition of this bestselling resource quickly became a benchmark and highly cited source of knowledge for this burgeoning field. Renamed to more accurately reflect the maturing of the discipline, Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice, Second Edition provides a much-needed update of the original work. Edited by leading experts and presenting contributions from pioneers in their respective subject areas, the book is an up-to-date research-based resource on key aspects of workplace bullying and its remediation. New chapters include: Rehabilitation and Treatment of Victims of Bullying Interventions for the Prevention and Management of Workplace Bullying Bullying and Discrimination An Industrial Relation Perspective on Workplace Bullying Investigating Complaints of workplace bullying Whistleblowing and Workplace bullying How to Measure Exposure to Workplace Bullying in Surveys Extensively Revised Chapters include: Perspectives on hostile behaviors and Workplace bullying Empirical Findings on Bullying at Work Organizational Antecedents of Bullying Organizational effects of workplace bullying Counseling targets of bullying Bullying and the Law The book presents a comprehensive review of the literature, the empirical findings, the theoretical developments, and the experience and advice of leading international academics and practitioners. It examines the concept of bullying and harassment at work and its measurement, documenting the existence and consequences of the problem. The book explores a variety of explanatory models and presents available empirical evidence that sheds light on where, when, and why bullying develops. It contains a wide range of contributions on the possible remedies for prevention and minimization of the problem for management when it occurs, and for healing the wounds and scars it may have left on those exposed.

Emerging Systems For Managing Workplace Conflict

Author: David B. Lipsky
Editor: John Wiley & Sons
ISBN: 9780470892909
Size: 15,51 MB
Format: PDF, Kindle
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Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination as well as other problems stemming from governmental regulations and court actions. Drawing on the authors' vast research and frontline experience with a wide variety of corporations and organizations, this important book examines successful responses to universal workplace problems and conflicts. In addition, the book is filled with illuminating case examples and stories from organizations, such as Brown and Root, Kaufman and Broad, Warner Brothers, Universal-Studios, Kaiser Permanente, the United States Postal Service, Johnson & Johnson, Shell, Prudential, and others, that have instituted systems of dispute resolution in response to ongoing destructive conflict, expensive litigation, and crippling settlements. This book offers an enormously useful approach for the application of the most up-to-date systems of organizational conflict resolution and shows how this approach can work in specific situations to save time and money.

The Resolution Of African Conflicts

Author: Alfred G. Nhema
Editor: Ohio University Press
ISBN: 0821418084
Size: 18,18 MB
Format: PDF, Docs
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“These two volumes clearly demonstrate the efforts by a wide range of African scholars to explain the roots, routes, regimes and resolution of African conflicts and how to re-build post-conflict societies. They offer sober and serious analyses, eschewing the sensationalism of the western media and the sophistry of some of the scholars in the global North for whom African conflicts are at worst a distraction and at best a confirmation of their pet racist and petty universalist theories.” — From the introduction by Paul Tiyambe Zeleza This book offers analyses of a range of African conflicts and demonstrates that peace is too important to be left to outsiders.

Conflict Resolution

Author: Daniel Dana
Editor: McGraw Hill Professional
ISBN: 9780071399678
Size: 15,54 MB
Format: PDF, ePub, Mobi
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Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.