Prescription For Lasting Success

Author: Susan Reynolds
Editor: John Wiley & Sons
ISBN: 1118283104
Size: 19,33 MB
Format: PDF, ePub
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Transform your team during crises and establish an enthusiastic and strategic culture In an approach similar to the way a doctor reads a chart and runs tests to diagnosis an illness, Prescription for Lasting Success offers a practical system for solving problems in an organization. Leaders can get back on track and increase their effectiveness in spite of significant change. Readers learn to diagnose the 4 Ps: purpose, passion, planning, and people. Using the 4 Ps model, the book gives practical suggestions to help teams, businesses, and associations increase their effectiveness and help organizations transform into dynamic, profitable entities. Particular focus is given to finding ways to incorporate purpose and ignite passion into the workplace, and remove obstacles to peak performance Addresses how the model can be used to achieve peak performance in the workplace and maintain it over an extended period of time Dr. Susan Reynolds is President and CEO of The Institute for Medical Leadership. A former emergency physician, emergency medical center CEO, and White House health care advisor, Dr. Reynolds is the creator and Program Director for the highly acclaimed Chief of Staff Boot Camps Get the right prescription for your organization's issues and help them thrive, even in times of great challenge.

Introduction To Health Care Services Foundations And Challenges

Author: Bernard J. Healey
Editor: John Wiley & Sons
ISBN: 1118450140
Size: 18,52 MB
Format: PDF, Kindle
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A comprehensive guide to the structure, synergy, and challenges in U.S. health care delivery Introduction to Health Care Services: Foundations and Challenges offers new insights into the most important sectors of the United States' health care industry and the many challenges the future holds. Designed to provide a comprehensive and up-to-date understanding of the system, this textbook covers the many facets of health care delivery and details the interaction of health, environments, organizations, populations, and the health professions. Written by authors with decades of experience teaching and working in health care administration and management, the book examines the current state and changing face of health care delivery in the United States. Each chapter includes learning objectives and discussion questions that help guide and engage deeper consideration of the issues at hand, providing a comprehensive approach for students. Cases studies demonstrating innovations in the delivery of health care services are also presented. Health care administration requires a thorough understanding of the multiple systems that define and shape the delivery of health care in the United States. At the same time, it is important for students to gain an appreciation of the dilemma confronting policy makers, providers, and patients in the struggle to balance cost, quality, and access. Introduction to Health Care Services: Foundations and Challenges is an in-depth examination of the major health care issues and policy changes that have had an impact on the U.S. health care delivery system. Includes information on U.S. health care delivery, from care to cost, and the forces of change Focuses on major industry players, including providers, insurers, and facilities Highlights challenges facing health care delivery in the future, including physician shortages, quality care, and the chronic disease epidemic The U.S. health care system is undergoing major reform, and the effects will ripple across every sector of the industry. Introduction to Health Care Services: Foundations and Challenges gives students a complete introduction to understanding the issues and ramifications.

What To Ask The Person In The Mirror

Author: Robert S. Kaplan
Editor: Harvard Business Press
ISBN: 1422170012
Size: 12,20 MB
Format: PDF, ePub, Mobi
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Harvard Business School professor and business leader Robert Kaplan presents a process for asking the big questions that will enable you to diagnose problems, change course if necessary, and advance your career.

Management Lessons From Mayo Clinic Inside One Of The World S Most Admired Service Organizations

Author: Leonard L. Berry
Editor: McGraw Hill Professional
ISBN: 9780071590747
Size: 19,80 MB
Format: PDF
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Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.

Diagnosing And Changing Organizational Culture

Author: Kim S. Cameron
Editor: John Wiley & Sons
ISBN: 1118047052
Size: 19,38 MB
Format: PDF, Docs
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Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives.

The Adhd Advantage

Author: Dale Archer, MD
Editor: Penguin
ISBN: 0698194381
Size: 19,69 MB
Format: PDF, ePub, Docs
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Why ADHD could be the key to your success For decades physicians delivered the diagnosis of ADHD to patients as bad news and warned them about a lifelong struggle of managing symptoms. But The ADHD Advantage explodes this outlook, showing that some of the most highly successful entrepreneurs, leaders, and entertainers have reached the pinnacle of success not in spite of their ADHD but because of it. Although the ADHD stereotype is someone who can’t sit still, in reality people with ADHD are endlessly curious, often adventurous, willing to take smart risks, and unusually resilient. They are creative, visionary, and entrepreneurial. Sharing the stories of highly successful people with ADHD, Dr. Archer offers a vitally important and inspiring new way to recognize ADHD traits in oneself or in one’s loved ones, and then leverage them to great advantage—without drugs. As someone who not only has ADHD himself but also has never used medication to treat it, Dr. Archer understands the condition from a unique standpoint. Armed with new science and research, he hopes to generate public interest and even debate with his positive message as he guides the millions of people with ADHD worldwide toward a whole new appreciation of their many strengths and full innate potential.

10 Prescriptions For A Healthy Church

Author: Bob Farr
Editor: Abingdon Press
ISBN: 1630883166
Size: 15,30 MB
Format: PDF, ePub, Mobi
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Ten Prescriptions for a Healthy Church offers prescriptions for the top ten issues seen during church consultations. Bob Farr and Kay Kotan share their expertise from working with churches across the country, detailing the most common concerns and obstacles, and then go straight to the point: What to change, and how, for positive results. They offer a helpful approach to fixing common problems, and strategies to help congregations achieve success in specific areas of ministry. Proven success stories offer practical application, inspiration, and hope. I love the way this book addresses issues of mission, vision, worship, hospitality, outreach, and other important matters and offers concrete, pragmatic practices to fulfill these without compromising the gospel. This is a refreshing new guide for pastors and laity. --Tex Sample, Robert B. and Kathleen Rogers Professor Emeritus of Church and Society, Saint Paul School of Theology Bob and Kay have so much experience. They get it: the types of changes most churches need are not new. The pathway to health is not flashy. Basic, steady, strong: That is what you find in this very useful material. -- Cathy Townley, Worship and Church Planting Consultant and Coach, Minnesota Annual Conference, UMC Bob Farr is a powerhouse of a leader who has a great grasp on what it takes for a congregation to discover the path toward vitality and health. As you read the prescriptions in this amazing book, you will see a catalyst for Jesus Christ. --Bob Crossman, New Church Strategist; author, Committed to Christ: Six Steps to a Generous Life Nobody is better than Bob and Kay at explaining the concept -- and the specifics -- of ‘Prescriptions’ than can improve local church health. Very few people have spent more hours in church basements, parlors and sanctuaries across the country helping churches diagnose – and overcome—the real life problems they face. Leveraging years of experience and insights, this book is an easy-to-use, instrumental tool for clergy and laity in churches that are willing to take definitive steps toward a new future. --Jim Ozier, Church Consultant, Coach, Speaker; author, Clip In: Risking Hospitality in Your Church

Sustaining Change In Organizations

Author: Julie Hodges
Editor: SAGE
ISBN: 1473911001
Size: 17,87 MB
Format: PDF, ePub, Docs
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Indispensable to understanding change, this unique text provides a comprehensive examination of how change can be sustained within organizations today. Featuring critical insights into theoretical concepts and current international examples, the book provides an accessible way for students to enhance their understanding and develop the crucial skills need to be successful when managing and leading change in organisations. Key Features: Synthesizes what is known about change in organizations and then provides practical ways of sustaining it Contains an international range of case studies and interviews which link theory to practice throughout Explores key contemporary topics such as power, politics, ethics and sustainability for an enhanced understanding of current debates and issues Activities, discussion questions and further reading in each chapter test your understanding of the key concepts and reinforce your learning End of book Glossary defines key terms, for those new to studying change. Comes with access to additional resources for students and lecturers including relevant SAGE journal articles to encourage wider reading

Rapid Transformation

Author: Behnam N. Tabrizi
Editor: Harvard Business Press
ISBN: 1422118894
Size: 10,61 MB
Format: PDF
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Profound organizational transformation takes years and, in most cases is unsuccessful, right? Not according to change expert Behnam Tabrizi. In Rapid Transformation: A 90-Day Plan for Fast and Effective Change , Tabrizi shows you how to accomplish successful transformational change in your firm in just 90 days. Based on ten years of research into more than 500 leading companies including 3M, IBM, GE, Nissan, Apple, Bay Networks, Verisign, HP and Best Buy--this book demystifies fast, effective change and lays out a clear roadmap for achieving it. Tabrizi's 90-day transformational model comprises three main phases, each lasting 30 days. The model enables you to analyze your company's specific challenge, develop a new course of action, and carry out the plan. Moreover, you apply the model in parallel with the normal workings of your organization--so you don't have to put your company on hold for the sake of the change effort. With its detailed recipe and insightful stories from actual corporate reinventions, this book defies long-held assumptions about change and provides a practical and immediately actionable guide.

Good To Great

Author: Jim Collins
Editor: Harper Collins
ISBN: 0066620996
Size: 14,69 MB
Format: PDF, ePub, Mobi
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The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't. The Findings The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap. “Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.” Perhaps, but who can afford to ignore these findings?