Mdd Soa Und It Management Msi 2007 Workshop Oldenburg April 2007

Autore: Ulrike Steffens
Editore: GITO mbH Verlag
ISBN: 3940019062
Grandezza: 35,68 MB
Formato: PDF, ePub, Mobi
Vista: 8307
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Frameworks For It Management

Autore: Eric Rozemeijer
Editore: Van Haren
ISBN: 908753177X
Grandezza: 60,47 MB
Formato: PDF
Vista: 9271
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This Pocket Guide is a concise summary of the Frameworks for IT Management. A quick, portable reference tool to the standards used within the Service Management community. English version available: September 2007, Dutch, French, Japanese, Spanish, German available February 2008.

It Management

Autore:
Editore: Bookboon
ISBN: 8776817938
Grandezza: 80,88 MB
Formato: PDF, ePub
Vista: 828
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Strategic It Management

Autore: Dirk Buchta
Editore: Springer Science & Business Media
ISBN: 9783834993250
Grandezza: 20,97 MB
Formato: PDF, ePub, Docs
Vista: 1066
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IT is not a cost factor, but a tool, to cut process costs in a company. This message cannot be elaborated enough in times of very short IT budgets. The book points out, how a company with tight resources can generate value – using standard as well as individual software.

Implementing Effective It Governance And It Management

Autore: Gad J. Selig
Editore: Van Haren
ISBN: 9401805725
Grandezza: 16,47 MB
Formato: PDF, Docs
Vista: 5765
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This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations.Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies.Each of the chapters also covers one or more of the following action oriented topics: - the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.; - the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.

It Management Theory

Autore: tomohisa fujii
Editore: TOM PUBLISHING
ISBN:
Grandezza: 24,51 MB
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Vista: 8271
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< Contents > 1. The outside and the internal environment and the skill to surround IT human resources・・・8 It clarifies the road map and IT skill of IT engineer. The analysis of BSC, SWOT of the needs and IT engineer of the company 1.1 The analysis of BSC, SWOT of the needs and IT engineer of the company・・・9 ■Let’s analyze business management ability by the balance scorecard.・・・9 ■The basics of the SWOT analysis for IT engineer・・・14 1.2 The self-innovation for IT engineer・・・17 ■The self-innovation model who jumps to IT engineer・・・17 ■< Case study > Making the road map of the self・・・21 1.3 The global standard of the becoming information-oriented・・・22 ■ JNX of the e-commerce in the automotive industry・・・22 ■PMBOK・・・24 ■Rosetta Net・・・26 ■XML・・・28 ■CMM .・・・31 ■Seven emerald model・・・36 2. Let’s explore core competence in the becoming information-oriented process - it understands the basics of the becoming information-oriented process.・・・52 2.1 The project management ability・・・53 ■The ideal way of the skill management about the project・・・53 ■< Case study > The ideal way of the skill management about the project・・・53 ■To improve the productivity of the project・・・55 ■The mismatch of the project by thoroughgoing of the skill management.・・・58 ■Setting the evaluation axis of the project・・・63 ■The external environment and the evaluation by the viewpoint of the internal environment・・・65 2.2 The corresponding competence of the management strategy planning and promotion process・・・68 ■The building of a management strategy and a business model・・・68 ■The basic knowledge for the management strategy working-out・・・84 ■< Case study > The business model which aimed for the whole to be best by the design-data utilization・・・88 ■< Case study > The out-sourcing strategy which aimed to reform physical distribution・・・91 2.3 The corresponding competence of the becoming information-oriented strategy planning and promotion process・・・93 ■The IT solution strategy・・・93 ■IT solution and the managing viewpoint・・・95 ■The reviewing of IT investment by the net-present-value law・・・98 ■< Case study > The point of the Web system in the e-commerce・・・99 ■< Case study > The attention point in SFA introduction・・・103 ■< Case study > The attention point in CTI system introduction which cooperates with SFA・・・105 ■ < Case study > The point of the data warehouse introduction・・・108 2.4 The corresponding competence of the systematization promotion process・・・110 ■ < The case study > The practice of the management requirement by the groupware・・・113 ■Let’s understand the technique of the system development.・・・115 ■The test about the all kind approach system development process of the systematization・・・120 ■The basic point of the system switchgear・・・124 ■< Case study > The point of the cooperation of the ERP software package among the systems・・・128 2.5 The corresponding competence of the operations management process・・・130 ■The operations management process and the corresponding competence of the system・・・130 ■The performance and the failure management is the pivot of the operations management.・・・134 ■The mechanism of the soft back-up to have supported a system failure・・・137 ■< Case study > The way of thinking of the operations management in ASP・・・138 3. Let’s explores core competence with the ability axis.・・・139 It clears up the novel IT engineer ability to lead a system to the success. 3.1 The ability axis and the empowerment of IT engineer・・・140 ■Making an ability axis clear and empowerment's approaching・・・140 3.2 The seven diamond rule of the system-thinking・・・144 ■The structure and the approach of the system-thinking・・・144 ■Let’s think of the phenomenon by structure of the investing, the output ( Rule 1 ).・・・145 ■Let’s dig up the factor which relates to the phenomenon and making a grouping, the abstraction, its making a number a type ( Rule 2 )・・・149 ■Let’s see a phenomenon in the front and back of the negative aspect, the plus side ( Rule 3 ).・・・151 ■Let’s change and it simulates a parameter about the phenomenon ( Rule 4 )・・・.153 ■Let’s create an image by the illustration and it clarifies a shackle during the phenomenon, the relation of the cooperation ( Rule 5 ).・・・155 ■Let’s set a basic axis and a type and the simplification, the modeling, its making a phenomenon a deoxyribonucleic acid ( Rule 6 )・・・156 ■Let’s try the systematizing of the phenomenon, framework building by it ( Rule 7 ).・・・158 3.3 The information control power and the communication・・・160 ■The point of the communication ability・・・160 ■The knowledge management・・・163 3.4 The team working and the leadership・・・165 ■The forming of a communication and the show of the ability for the member to have・・・165 ■The accumulation body and the team working of the knowledge・・・167 3.5 The embodiment of the bargaining ability and the client needs・・・170 ■The basic point of the bargaining ability・・・170 ■When discipline bargaining ability・・・173 4. The practice of the core competence・・・175 The master of the operation management and the becoming information-oriented practice power of each field 4.1 BASIC design of the becoming information-oriented and the operation management・・・176 ■BASIC design of the operation management・・・176 ■The operation management and the organization・・・178 4.2 Let’s design the operation management of the manufacture management field.・・・183 ■Let’s master the basics of the production management system・・・185 4.3 To design the operation management of the distribution management field ・・・ 187 ■The basic pattern and the POS system of the e-marketplace・・・187 4.4 To design the operation management of the marketing management field .・・・189 ■The operation management of the marketing management system・・・189 4.5 Let’s design the operation management of the physical distribution management field .・・・193 ■3PL(Third Party Logistics) which shows power in the physical distribution field・・・193 5. The mission・・・197 Let’s understand the mission of IT engineer. 5.1 The macro and the micro viewpoint・・・198 ■The macro about the business process and the micro viewpoint・・・198 ■The cash flow management and the becoming information-oriented・・・202 ■The macro about the project management and the micro viewpoint・・・206 5.2 The power of the digital organization and the intangible assets・・・208 ■The digital organization out of the in-house・・・208 ■The knowledge management and the intangible assets・・・211 ■The representative supply chain management of the digital organization (SCM)・・・213 ■The digital organization and the internal control・・・215 ■< Case study > The security securing in case of the Internet procurement?・・・217 5.3 Becoming information-oriented innovating of business management・・・219 ■Business management innovating approach・・・219 ■The show factor and the Web system of the business competitiveness・・・222 ■< Case study > The mechanism of the utilization of the information on the customer buying behaviour・・・224 5.4 The corporate culture and the conflict of the becoming information-oriented・・・226 ■The corporate culture becomes the brake of the becoming information-oriented, too.・・・226 5.5 The risk management and the becoming information-oriented・・・229 ■The approach by the attack of the patent ・・・229 ■The point of security compatible・・・233 ■The basics of the encryption technology・・・237 < Coffee break >: ■The ancient Greece philosophy and IT

Five Years Of It Management Improvement

Autore: G. de Mari
Editore: IOS Press
ISBN: 1607503999
Grandezza: 73,54 MB
Formato: PDF
Vista: 8945
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This publication showcases the results of a handful of graduates of the postgraduate Master of IT Management at TU Delft. It presents summaries of eight theses written between 2003 and 2008, selected to provide an excellent picture of the full range of graduation projects. Since all of these theses focus on real-life management problems, they have gone on to influence processes and progress within a range of business environments. This overview therefore not only gives you an insight into an academic program, but also into the IT issues that have helped shape various organizations. In other words, it gives you a flavor of IT management improvement over the last five years. A fundamental question is addressed in this book: “What is the academic value of this work?” Anne Persson, Professor at the University of Skövde, Sweden answers this question, while Udo Groen, executive board-member of ProRail in the Netherlands answers the same question from a business perspective. These two perspectives perfectly mirror the structure of the master program: bringing academic knowledge to business experience and vice versa.

It Management For Strategic Innovation

Autore: TOMOHISA FUJII
Editore: TOM PUBLISHING
ISBN:
Grandezza: 34,18 MB
Formato: PDF, Mobi
Vista: 9583
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< Contents > 1. The outside and the internal environment and the skill to surround IT human resources・・・8 It clarifies the road map and IT skill of IT engineer. The analysis of BSC, SWOT of the needs and IT engineer of the company 1.1 The analysis of BSC, SWOT of the needs and IT engineer of the company・・・9 ■Let’s analyze business management ability by the balance scorecard.・・・9 ■The basics of the SWOT analysis for IT engineer・・・14 1.2 The self-innovation for IT engineer・・・17 ■The self-innovation model who jumps to IT engineer・・・17 ■< Case study > Making the road map of the self・・・21 1.3 The global standard of the becoming information-oriented・・・22 ■ JNX of the e-commerce in the automotive industry・・・22 ■PMBOK・・・25 ■Rosetta Net・・・26 ■XML・・・28 ■CMM .・・・31 ■Seven emerald model・・・36 2. Let’s explore core competence in the becoming information-oriented process - it understands the basics of the becoming information-oriented process.・・・52 2.1 The project management ability・・・53 ■The ideal way of the skill management about the project・・・53 ■< Case study > The ideal way of the skill management about the project・・・53 ■To improve the productivity of the project・・・55 ■The mismatch of the project by thoroughgoing of the skill management.・・・58 ■Setting the evaluation axis of the project・・・63 ■The external environment and the evaluation by the viewpoint of the internal environment・・・65 2.2 The corresponding competence of the management strategy planning and promotion process・・・68 ■The building of a management strategy and a business model・・・68 ■The basic knowledge for the management strategy working-out・・・84 ■< Case study > The business model which aimed for the whole to be best by the design-data utilization・・・88 ■< Case study > The out-sourcing strategy which aimed to reform physical distribution・・・91 2.3 The corresponding competence of the becoming information-oriented strategy planning and promotion process・・・93 ■The IT solution strategy・・・93 ■IT solution and the managing viewpoint・・・95 ■The reviewing of IT investment by the net-present-value law・・・98 ■< Case study > The point of the Web system in the e-commerce・・・99 ■< Case study > The attention point in SFA introduction・・・103 ■< Case study > The attention point in CTI system introduction which cooperates with SFA・・・105 ■ < Case study > The point of the data warehouse introduction・・・108 2.4 The corresponding competence of the systematization promotion process・・・110 ■ < The case study > The practice of the management requirement by the groupware・・・113 ■Let’s understand the technique of the system development.・・・115 ■The test about the all kind approach system development process of the systematization・・・120 ■The basic point of the system switchgear・・・124 ■< Case study > The point of the cooperation of the ERP software package among the systems・・・128 2.5 The corresponding competence of the operations management process・・・130 ■The operations management process and the corresponding competence of the system・・・130 ■The performance and the failure management is the pivot of the operations management.・・・134 ■The mechanism of the soft back-up to have supported a system failure・・・137 ■< Case study > The way of thinking of the operations management in ASP・・・138 3. Let’s explores core competence with the ability axis.・・・139 It clears up the novel IT engineer ability to lead a system to the success. 3.1 The ability axis and the empowerment of IT engineer・・・140 ■Making an ability axis clear and empowerment's approaching・・・140 3.2 The seven diamond rule of the system-thinking・・・144 ■The structure and the approach of the system-thinking・・・144 ■Let’s think of the phenomenon by structure of the investing, the output ( Rule 1 ).・・・145 ■Let’s dig up the factor which relates to the phenomenon and making a grouping, the abstraction, its making a number a type ( Rule 2 )・・・149 ■Let’s see a phenomenon in the front and back of the negative aspect, the plus side ( Rule 3 ).・・・151 ■Let’s change and it simulates a parameter about the phenomenon ( Rule 4 )・・・.153 ■Let’s create an image by the illustration and it clarifies a shackle during the phenomenon, the relation of the cooperation ( Rule 5 ).・・・155 ■Let’s set a basic axis and a type and the simplification, the modeling, its making a phenomenon a deoxyribonucleic acid ( Rule 6 )・・・156 ■Let’s try the systematizing of the phenomenon, framework building by it ( Rule 7 ).・・・168 3.3 The information control power and the communication・・・160 ■The point of the communication ability・・・160 ■The knowledge management・・・163 3.4 The team working and the leadership・・・165 ■The forming of a communication and the show of the ability for the member to have・・・165 ■The accumulation body and the team working of the knowledge・・・167 3.5 The embodiment of the bargaining ability and the client needs・・・170 ■The basic point of the bargaining ability・・・170 ■When discipline bargaining ability・・・173 4. The practice of the core competence・・・175 The master of the operation management and the becoming information-oriented practice power of each field 4.1 BASIC design of the becoming information-oriented and the operation management・・・176 ■BASIC design of the operation management・・・176 ■The operation management and the organization・・・178 4.2 Let’s design the operation management of the manufacture management field.・・・183 ■Let’s master the basics of the production management system・・・185 4.3 To design the operation management of the distribution management field ・・・ 187 ■The basic pattern and the POS system of the e-marketplace・・・187 4.4 To design the operation management of the marketing management field .・・・189 ■The operation management of the marketing management system・・・189 4.5 Let’s design the operation management of the physical distribution management field .・・・193 ■3PL(Third Party Logistics) which shows power in the physical distribution field・・・193 5. The mission・・・197 Let’s understand the mission of IT engineer. 5.1 The macro and the micro viewpoint・・・198 ■The macro about the business process and the micro viewpoint・・・198 ■The cash flow management and the becoming information-oriented・・・202 ■The macro about the project management and the micro viewpoint・・・206 5.2 The power of the digital organization and the intangible assets・・・208 ■The digital organization out of the in-house・・・208 ■The knowledge management and the intangible assets・・・211 ■The representative supply chain management of the digital organization (SCM)・・・213 ■The digital organization and the internal control・・・215 ■< Case study > The security securing in case of the Internet procurement?・・・217 5.3 Becoming information-oriented innovating of business management・・・219 ■Business management innovating approach・・・219 ■The show factor and the Web system of the business competitiveness・・・222 ■< Case study > The mechanism of the utilization of the information on the customer buying behaviour・・・224 5.4 The corporate culture and the conflict of the becoming information-oriented・・・226 ■The corporate culture becomes the brake of the becoming information-oriented, too.・・・226 5.5 The risk management and the becoming information-oriented・・・229 ■The approach by the attack of the patent ・・・229 ■The point of security compatible・・・233 ■The basics of the encryption technology・・・237 < Coffee break >: ■The ancient Greece philosophy and IT By this book you can understand the IT skill for IT system engineer and IT system developer, IT project manager. The IT skill is the one which becomes the core competence and the advantage and the competitiveness of IT human resources and this book provides the skill and the knowledge of the empowerment which is indispensable to leap. It adopts the composition which aimed at this manual's arranging the case study of the appropriate theme everywhere to polish the skill of the practicing empowerment and attempting to strengthen the system-thinking power to think of personally in the approach. Moreover, it organizes an indispensable knowledge corner, and it takes up and it is introducing the basic knowledge which is indispensable for the reader who aims to grow as IT human resources in the communication ability and the basics of the bargaining ability, too. Here, let's introduce contents in each chapter. " Chapter 1 the outside and the internal environment and the skill to surround IT human resources " :you can clarify the road map and the skill of IT engineer. It explores about the needs of the company and BSC of IT engineer and the SWOT analysis, the excellence career path and IT skill, the self-innovation of IT engineer, the global standard of the becoming information-oriented. " Chapter 2 exploring core competence in the becoming information-oriented process " :you can understand the basics of the becoming information-oriented process. Almost, it clarifies project management ability. It sees in detail about the corresponding competence of the becoming information-oriented which consists of the management strategy planning and promotion process, the becoming information-oriented strategy planning and promotion process, systematization promotion process, operations management process. " Chapter 3 exploring core competence with the ability axis " :you can clear up the IT engineer ability to lead a system to the success. It introduces the seven diamond rule of the system-thinking at the ability axis of IT engineer and you can understand the illustration expressive power which is indispensable for IT engineer. Moreover, it explores about the embodiment of the information control power and the communication, the team working and the leadership, the bargaining ability and the client needs. " Chapter 4 the practice of the core competence ":you can practice the IT system design. Almost, it introduces the point of the operation management of the manufacture, the circulation, the sale and each administration genre which consists of physical distribution which designs after understanding the basic design of the IT system and the operation management including the systematic approach. " Chapter 5 the mission ":you can understand the mission of IT engineer.” It considers about the macro and the micro viewpoint, the power of the digital organization and the intangible assets, becoming information-oriented innovating of business management, the corporate culture and the conflict of the becoming information-oriented, the risk management and the becoming information-oriented. It expects that above composition can utilize as the initiation book of the empowerment in IT human resources. Author:Tomohisa Fujii

Value Driven It Management

Autore: Iain Aitken
Editore: Routledge
ISBN: 1136349847
Grandezza: 54,92 MB
Formato: PDF, ePub
Vista: 2219
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Value-Driven IT Management explains how huge sums are wasted by companies (and governments) on poorly aligned, poorly justified and poorly managed IT projects based on 'wishful thinking' cost and benefit assumptions and that even 'successful' projects rarely seem to realise the benefits promised. The author contends that the root cause of the disappointment and disillusion often found in senior management with the value extracted from its IT investments is a complacent corporate culture that can actually foster uncommercial behaviours in both users and internal suppliers of IT solutions. The author sets out a detailed, pragmatic framework for commercialising the internal IT Function and measuring its value to the business. This is not to be achieved by deploying conventional IT best practices or by making the IT Function look like an external service provider. Instead the author proposes that the IT Function should transform its value to the business by embracing a small set of best value practices that will engender more commercial behaviours in both IT staff and users and will focus the IT Function's energies on delivering successful business outcomes that will win the respect of senior management.

Strategic It Management

Autore: Inge Hanschke
Editore: Springer Science & Business Media
ISBN: 9783642050343
Grandezza: 60,26 MB
Formato: PDF, ePub, Docs
Vista: 1577
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For you as an IT manager, changes in business models and fast-paced innovation and product lifecycles pose a big challenge: you are required to anticipate the impact of future changes, and to make rapid decisions backed up by solid facts. To be successful you need an overall perspective of how business and IT interact. What you need is a toolkit, enabling you to manage the enterprise from a helicopter viewpoint while at the same time accommodating quite detailed aspects of processes, organization, and software lifecycles. Strategic IT management embraces all the processes required to analyze and document an enterprise’s IT landscape. Based on the experience of many projects and long discussions with both customers and academic researchers, Inge Hanschke provides you with a comprehensive and practical toolkit for the strategic management of your IT landscape. She takes a holistic view on the management process and gives guidelines on how to establish, roll out, and maintain an enterprise IT landscape effectively. She shows you how to do it right first time – because often enough there’s no second chance. She tells you how to tidy up a IT patchworks – the first step towards strategic management – and she gives you advice on how to implement changes and maintain the landscape over time. The book’s structure reflects the patterns that exist in strategic IT management from strategic planning to actual implementation. The presentation uses many checklists, guidelines, and illustrations, which will help you to immediately apply the content. So, if you are a CIO, an IT manager, a business manager, or an IT consultant, this is the book from which you’ll benefit in most daily work situations.

It Management For Strategic Business Innovation

Autore: TOMOHISA FUJII
Editore: TOM PUBLISHING
ISBN:
Grandezza: 44,19 MB
Formato: PDF, ePub
Vista: 2603
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Resistered Managemnet Consultant IT Coodinator System Analyst < Contents > 1. The outside and the internal environment and the skill to surround IT human resources・・・8 It clarifies the road map and IT skill of IT engineer. The analysis of BSC, SWOT of the needs and IT engineer of the company 1.1 The analysis of BSC, SWOT of the needs and IT engineer of the company・・・9 ■Let’s analyze business management ability by the balance scorecard.・・・9 ■The basics of the SWOT analysis for IT engineer・・・14 1.2 The self-innovation for IT engineer・・・17 ■The self-innovation model who jumps to IT engineer・・・17 ■< Case study > Making the road map of the self・・・21 1.3 The global standard of the becoming information-oriented・・・22 ■ JNX of the e-commerce in the automotive industry・・・22 ■PMBOK・・・25 ■Rosetta Net・・・26 ■XML・・・28 ■CMM .・・・31 ■Seven emerald model・・・36 2. Let’s explore core competence in the becoming information-oriented process - it understands the basics of the becoming information-oriented process.・・・52 2.1 The project management ability・・・53 ■The ideal way of the skill management about the project・・・53 ■< Case study > The ideal way of the skill management about the project・・・53 ■To improve the productivity of the project・・・55 ■The mismatch of the project by thoroughgoing of the skill management.・・・58 ■Setting the evaluation axis of the project・・・63 ■The external environment and the evaluation by the viewpoint of the internal environment・・・65 2.2 The corresponding competence of the management strategy planning and promotion process・・・68 ■The building of a management strategy and a business model・・・68 ■The basic knowledge for the management strategy working-out・・・84 ■< Case study > The business model which aimed for the whole to be best by the design-data utilization・・・88 ■< Case study > The out-sourcing strategy which aimed to reform physical distribution・・・91 2.3 The corresponding competence of the becoming information-oriented strategy planning and promotion process・・・93 ■The IT solution strategy・・・93 ■IT solution and the managing viewpoint・・・95 ■The reviewing of IT investment by the net-present-value law・・・98 ■< Case study > The point of the Web system in the e-commerce・・・99 ■< Case study > The attention point in SFA introduction・・・103 ■< Case study > The attention point in CTI system introduction which cooperates with SFA・・・105 ■ < Case study > The point of the data warehouse introduction・・・108 2.4 The corresponding competence of the systematization promotion process・・・110 ■ < The case study > The practice of the management requirement by the groupware・・・113 ■Let’s understand the technique of the system development.・・・115 ■The test about the all kind approach system development process of the systematization・・・120 ■The basic point of the system switchgear・・・124 ■< Case study > The point of the cooperation of the ERP software package among the systems・・・128 2.5 The corresponding competence of the operations management process・・・130 ■The operations management process and the corresponding competence of the system・・・130 ■The performance and the failure management is the pivot of the operations management.・・・134 ■The mechanism of the soft back-up to have supported a system failure・・・137 ■< Case study > The way of thinking of the operations management in ASP・・・138 3. Let’s explores core competence with the ability axis.・・・139 It clears up the novel IT engineer ability to lead a system to the success. 3.1 The ability axis and the empowerment of IT engineer・・・140 ■Making an ability axis clear and empowerment's approaching・・・140 3.2 The seven diamond rule of the system-thinking・・・144 ■The structure and the approach of the system-thinking・・・144 ■Let’s think of the phenomenon by structure of the investing, the output ( Rule 1 ).・・・145 ■Let’s dig up the factor which relates to the phenomenon and making a grouping, the abstraction, its making a number a type ( Rule 2 )・・・149 ■Let’s see a phenomenon in the front and back of the negative aspect, the plus side ( Rule 3 ).・・・151 ■Let’s change and it simulates a parameter about the phenomenon ( Rule 4 )・・・.153 ■Let’s create an image by the illustration and it clarifies a shackle during the phenomenon, the relation of the cooperation ( Rule 5 ).・・・155 ■Let’s set a basic axis and a type and the simplification, the modeling, its making a phenomenon a deoxyribonucleic acid ( Rule 6 )・・・156 ■Let’s try the systematizing of the phenomenon, framework building by it ( Rule 7 ).・・・168 3.3 The information control power and the communication・・・160 ■The point of the communication ability・・・160 ■The knowledge management・・・163 3.4 The team working and the leadership・・・165 ■The forming of a communication and the show of the ability for the member to have・・・165 ■The accumulation body and the team working of the knowledge・・・167 3.5 The embodiment of the bargaining ability and the client needs・・・170 ■The basic point of the bargaining ability・・・170 ■When discipline bargaining ability・・・173 4. The practice of the core competence・・・175 The master of the operation management and the becoming information-oriented practice power of each field 4.1 BASIC design of the becoming information-oriented and the operation management・・・176 ■BASIC design of the operation management・・・176 ■The operation management and the organization・・・178 4.2 Let’s design the operation management of the manufacture management field.・・・183 ■Let’s master the basics of the production management system・・・185 4.3 To design the operation management of the distribution management field ・・・ 187 ■The basic pattern and the POS system of the e-marketplace・・・187 4.4 To design the operation management of the marketing management field .・・・189 ■The operation management of the marketing management system・・・189 4.5 Let’s design the operation management of the physical distribution management field .・・・193 ■3PL(Third Party Logistics) which shows power in the physical distribution field・・・193 5. The mission・・・197 Let’s understand the mission of IT engineer. 5.1 The macro and the micro viewpoint・・・198 ■The macro about the business process and the micro viewpoint・・・198 ■The cash flow management and the becoming information-oriented・・・202 ■The macro about the project management and the micro viewpoint・・・206 5.2 The power of the digital organization and the intangible assets・・・208 ■The digital organization out of the in-house・・・208 ■The knowledge management and the intangible assets・・・211 ■The representative supply chain management of the digital organization (SCM)・・・213 ■The digital organization and the internal control・・・215 ■< Case study > The security securing in case of the Internet procurement?・・・217 5.3 Becoming information-oriented innovating of business management・・・219 ■Business management innovating approach・・・219 ■The show factor and the Web system of the business competitiveness・・・222 ■< Case study > The mechanism of the utilization of the information on the customer buying behaviour・・・224 5.4 The corporate culture and the conflict of the becoming information-oriented・・・226 ■The corporate culture becomes the brake of the becoming information-oriented, too.・・・226 5.5 The risk management and the becoming information-oriented・・・229 ■The approach by the attack of the patent ・・・229 ■The point of security compatible・・・233 ■The basics of the encryption technology・・・237 < Coffee break >: ■The ancient Greece philosophy and IT

Mdd Soa And It Management

Autore: Ulrike Steffens
Editore: GITO mbH Verlag
ISBN: 394001981X
Grandezza: 76,81 MB
Formato: PDF, Docs
Vista: 3128
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Performance Driven It Management

Autore: Ira Sachs
Editore: Government Institutes
ISBN: 1605907030
Grandezza: 74,10 MB
Formato: PDF, Kindle
Vista: 3228
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This book argues that the Federal Government needs a new approach to IT management. Introducing a novel five-step process called performance-driven management (PDM), author Ira Sachs explains in detail how to reduce risk on large IT programs and projects. This is an essential tool for all IT and business managers in government and contractors doing business with the government, and it has much useful and actionable information for anyone who is interested in helping their business save money and take on effective, successful practices.

Socially Responsible It Management

Autore: Michael Erbschloe
Editore: Digital Press
ISBN: 9781555582906
Grandezza: 59,64 MB
Formato: PDF, Kindle
Vista: 5775
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A one-minute-manager approach to issues, "Socially Responsible IT Management" explains how following each principle can save money or time. With step-by-step instructions on how to accomplish objectives, this book shows readers how to overcome the social crisis that has resulted from the widespread use of information technology.

Six Sigma For It Management

Autore: itSMF the IT Service Management Forum
Editore: Van Haren
ISBN: 9087531907
Grandezza: 78,20 MB
Formato: PDF, Kindle
Vista: 1866
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Note: This book is available in several languages: Chinese, English. This is the first book to provide a coherent view and guidance for using the Six Sigma approach successfully in IT service organisations. It particularly aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organisations. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. The production of a product, be it a tangible product like a car or a more abstract product like a service, consists of a series of processes. All processes consist of a series of steps, events, or activities. Six Sigma measures every step of the process by breaking apart the elements within each process, identifying the critical characteristics, defining and mapping the related processes, understanding the capability of each process, discovering the weak links, and then upgrading the capability of the process. It is only by taking these steps that a business can raise the ‘high-water mark’ of its performance. IT is now a fundamental part of business and business processes; this book demonstrates how IT can be made to work as an enabler to better business processes, and how the Six Sigma approach can be used to provide a consistent framework for measuring process outcomes. ITIL defines the ‘what’ of Service Management; Six Sigma defines the "how" process improvement; together they are a perfect fit of improving the quality of IT service delivery and support. The Six Sigma approach also provides measures of process outcomes, and prescribes a consistent approach in how to use these metrics.

Implementing Leading Standards For It Management

Autore: Getronics
Editore: Van Haren
ISBN: 9087538421
Grandezza: 80,71 MB
Formato: PDF
Vista: 8670
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In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean established, described, and widely accepted agreements that make communication between systems – people process and technology – possible and predictable. Getronics has a long history in using and developing IT standards. In 1990 they introduced ITIL into the Dutch market. Subsequently they have helped redevelop ITIL and at the same time expanded the best practices with the development of ASL and BiSL. They have demonstrated their thought leadership and practical knowledge in all areas of IT management and always shared this knowledge with others. In their view a common language to communicate at different levels seems a prerequisite of the network society. This publication Leading standards for IT Management gives the vision of Getronics on standardization in IT. It explains why standards are so important today and the way in which standards come about en how they are accepted. The book describes why IT professionals should adopt and use standards. This publication does not pretend to give an overview of all standards available. On the contrary, it is the selection of standards that was made by Getronics that makes this book useful. It is their conviction or vision that these standards are dominant, inescapable or promising. These standards are: EFQM, Six Sigma, Malcolm Baldrige, CobiT, ITIL, ASL, BiSL, ISO/IEC 20000, CMMI, ISO 17799, MOF, ISPL, PRINCE2, IPMA, PMI-PMBOK, MSP, XML, J2EE, .NET, MDA, UML The cooperation of people, processes and technology play an important role in the provision of good information services. Standards play a vital role in communication at all levels between the components of information services. With this book the authors want to help organizations making the right choices.

Essentials Creating Of It Management Approach

Autore: TOMOHISA FUJII
Editore: TOM PUBLISHING
ISBN:
Grandezza: 23,27 MB
Formato: PDF, ePub
Vista: 5200
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The contents Chapter 1 IT strategy management in the IT revolution times・・・8 1.1 The IT revolution and the management・・・9 1.1.1 The Internet and the business model patent・・・9 1.1.2 The Internet and the e-commerce of the pulse tile (EC)・・・11 1.1.3 IT management・・・13 1.2 The pot of the management information learning which is indispensable to IT engineer ・・・17 1.2.1 Why do we fail in the implementation of IT system? ・・・17 1.2.2 The basic concept in case of management for IT management・・・21 Chapter 2 Strategic management concept and IT management・・・25 2.1 The business management technique utilization and IT management・・・26 2.1.1 The relation between the business activity process and the business management technique ・・・26 2.1.2 The direction of the paradigm shift by the business activity・・・28 2.2 The practicing 4 corner viewpoint about IT management・・・31 2.2.1 To get the object area and the aim of making IT.・・・31 2.2.2 The 4 corner viewpoint which explores the essence of IT・・・34 2.2.3 It does a focus to the cost.・・・38 2.2.4 We have a focus to the quality・・・40 2.2.5 We focus to the interface.・・・42 2.2.6 We focus to the speed.・・・43 Chapter3 The approach of the practice which leads IT management to the success by 7 steps・・・46 3.1 The 1st step・・・47 - The analysis evaluation of the inside and the external environment - 3.1.1The analysis evaluation of the business environment ・・・47 3.1.2 Balanced scorecard・・・50 3.2 The 2nd step・・・54 - Business model design - 3.2.1 The business model design・・・54 3.2.2 4P&4C・・・57 3.2.3 E- market place・・・60 3.2.4 CRM・・・63 3.2.5 The benchmarking・・・66 3.3 The 3rd step・・・69 - Data architecture design - 3.3.1 The data architecture design・・・69 3.3.2 Data warehouse &Big Data・・・71 3.3.3 XML・・・74 3.4 The 4th step・・・73 - Application architecture design - 3.4.1 The application architecture design ・・・77 3.4.2 The concurrent engineering・・・80 3.4.3 ABC/ABM・・・85 3.4.4 ERP・・・88 3.5 The 5th step・・・87 3.5.1 Technology strategy design ・・・91 3.5.2 PDM・・・94 3.5.3 The out-sourcing・・・97 3.5.4 The mobile computing・・・100 3.5.5 SFA/CTI・・・102 3.6 The 6th step・・・105 3.6.1 The organization strategy design out of the in-house ・・・105 3.6.2 The supply chain management (SCM) ・・・107 3.6.3 The TOC theory・・・110 3.6.4 The extranet・・・113 3.6.5 3PL・・・115 3.7 The 7th step・・・118 - IT cash flow management design - 3.7.1 The IT cash flow management design・・・118 3.7.2 The cash-flow management・・・120 3.8 The essence of the approach by the practice 7 step・・・123 3.8.1 You can grasp the whole picture of the practice 7 step.・・・123 Chapter 4 BASIC design of the operation management・・・124 4.1 The business model and the operation management・・・125 4.1.1 The source of the business model is in the operation management.・・・125 4.1.2 The feature of the operation・・・127 4.1.3 The becoming information-oriented strategy to support the cross cooperation of the operation management ・・・127 4.2 BASIC design of the feature of the operation management・・・131 4.2.1 The knowledge management which is charged with a role of the creation of the knowledge assets・・・133 4.2.2 The asymmetry and the customer relationship management of the information・・137 4.2.3 The Web strategy of GM which aims at the shortening the period and the inventory reduction・・・140 4.2.4 The business process & value chain management to aim at the additional value creating maximization・・・142 4.2.5 The Net procurement to have pursued the optimization and the prediction of demand precision of the parts supply・・・146 4.3 BASIC design of the woof feature of the operation management・・・149 4.3.1 The cost & resource management which aimed at the total-optimization・・・149 Chapter 5 The industry trend and the standard trend of the Net procurement・・・153 The target of the Net procurement and the influence over the industry 5.1.1 The menace of e -the series・・・154 5.2 The pool of the Net procurement in the automotive industry・・・157 5.2.1 Covisint and JNX.・・・157 5.3 The change of Net procurement by the information industry, electron and the electrical industry・・・159 5.3.1 RosettaNet・・・159 Cpapter 6 e Business case study・・・162 6.1 The Internet business in the automotive industry・・・163 6.1.1 The Net procurement by the automobile manufacturer・・・163 6.2 e- business of electron and the electrical industry・・・166 6.2.1 the application service which provides B to B SCM for the member company・・・166 6.2.2 The Net procurement system by Web-EDI・・・170 6.3 The e business of the wholesale and retail industry・・・173 6.3.1 The increase in efficiency of the ordering of the book wholesale by the mobile computing ・・・173 6.3.2 The decentralization of power type information utilization strategy of the clothes manufacturer・・・175 This book aims at getting the basic knowledge of the IT strategic management and moreover academic essence about IT approach for IT engineer and IT consultant. IT management ability is required to coordinate IT for the strategic management. This manual shows IT framework, and moreover the idea of the system-thinking, In chapter 1, you can get the business management technique and IT management framework. In chapter 2, you can receive the relation between IT management and strategic management concept. Chapter 3 clarifies the approach of the practice which leads IT management to the success by 7 steps. The approach of IT strategic management consists of 7 steps. In each steps there exists the strategic design for optimization of operation processes and strategic management. These strategic design steps are related to strategic management concepts which are suitable for each operation process. In chapter 5, while taking the standardization trend of the latest industry trend and the standard of the Net procurement, it clarifies the essence of the e business. I n chapter 6,you can read e Business case study in the Internet business in the automotive and electrical industry and so on. Author : TOMOHISA FUJII RESISTERD MANAGEMENT CONSULTANT IT COODINATOR SYSTEM ANALYST

Strategic It Management A Concise Study

Autore:
Editore: PHI Learning Pvt. Ltd.
ISBN: 8120339517
Grandezza: 33,76 MB
Formato: PDF
Vista: 4898
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"This book allows students to learn the essentials of theory and practice of Strategic Information Technology (IT) Management through serialization of key points. The book is structured into three units and ten appendices. Unit I on Strategic Role of IT explains the need for IT management and discusses its role in business and decision making. Besides, different types of IT and business models are explained. Unit II on Planning for IT Support discusses the various IT management processes, IT service management, management of information resources, strategic planning for IT and IT investments. Unit III on Ensuring IT Support focuses on implementation of security aspects, organization structure of IT and management of information systems. In addition, the appendices complement the three units with a view to equipping the readers with the basics of information technology, information systems, strategy and planning, engineering economy, risk management, and configuration management." -- Publisher's description.

Six Sigma For It Management A Pocket Guide

Autore: Sven den Boer
Editore: Van Haren
ISBN: 9087531834
Grandezza: 32,83 MB
Formato: PDF, ePub, Docs
Vista: 9038
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Six Sigma provides a quantitive methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. The production of a product, be it a tangible product like a car or a more abstract product like a service, consists of a series of processes. All processes consist of a series of steps, events, or activities. Six Sigma measures every step of the process by breaking apart the elements within each process, identifying the critical characteristics, defining and mapping the related processes, understanding the capability of each process, discovering the weak links, and then upgrading the capability of the process. It is only by taking these steps that a business can raise the ‘high-water mark’ of its performance. IT is now a fundamental part of business and business processes; this book demonstrates how IT can be made to work as an enabler to better business processes, and how the Six Sigma approach can be used to provide a consistent framework for measuring process outcomes. ITIL defines the ‘what’ of Service Management; Six Sigma defines the ‘how’ of process improvement; together they are a perfect fit of improving the quality of IT service delivery and support. The Six Sigma approach also provides measures of process outcomes, and prescribes a consistent approach in how to use these metrics. This Pocket guide, provides a coherent view and guidance for using the Six Sigma approach successfully in IT service organisations. It particularly aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organizations.