Managing For Quality And Performance Excellence

Author: James R. Evans
Editor: Cengage Learning
ISBN: 1305887972
Size: 20,97 MB
Format: PDF, Mobi
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The definitive market leader and authoritative educational reference, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e provides unmatched coverage and insightful comparisons that guide students through the intricacies of quality management. Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents the fundamental principles and historical foundations of total quality with an emphasis on high-performance management practices. It offers unparalleled coverage of ISO 9000 certification standards, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. Current examples from leading organizations throughout the world emphasize the practical aspects of the book’s managerial focus as well as the technical topics that students are learning. Coverage of most of the Body of Knowledge required for ASQ certification helps students prepare to become Certified Quality Managers. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing For Quality And Performance Excellence

Author: James Evans
Editor: Cengage Learning
ISBN: 0324382278
Size: 13,52 MB
Format: PDF, ePub, Docs
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Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing For Quality And Performance Excellence Edition

Author:
Editor:
ISBN:
Size: 16,17 MB
Format: PDF, ePub
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Quality Performance Excellence

Author: James R. Evans
Editor: Cengage Learning
ISBN: 0324827067
Size: 12,42 MB
Format: PDF, ePub, Docs
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Packed with relevant, real-world illustrations and cases, QUALITY AND PERFORMANCE EXCELLENCE, 6e presents the basic principles and tools associated with quality and performance excellence through cutting-edge coverage that includes the latest thinking and practices from the field. This proven text has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Excellent case studies give students practical experience working with real-world issues. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Quality And Performance Excellence

Author: James R. Evans
Editor: Cengage Learning
ISBN: 0324381328
Size: 12,74 MB
Format: PDF, Docs
Read: 413
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This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.

The Management And Control Of Quality

Author: James Robert Evans
Editor: West Publishing Company
ISBN: 9780314008640
Size: 13,90 MB
Format: PDF
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Total Quality

Author: James Robert Evans
Editor: South-Western Pub
ISBN:
Size: 19,26 MB
Format: PDF, Mobi
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Not long ago total quality was just a buzzword. Today, Total Quality is an integral component of management success in today's complex business environment. This text presents an overview of the key principles of total quality and links those concepts to traditional management practices and organizational models in management theory. This book has three objectives: 1) to familiarize readers with the basic principles and methods associated with total quality management; 2) to show readers how these principles and methods have been put into effect in a variety of organizations; and, 3) to illustrate the relationship between total quality principles and the theories and models studied in management courses.

The Certified Quality Improvement Associate Handbook Third Edition

Author: Russell T. Westcott
Editor: ASQ Quality Press
ISBN: 0873898907
Size: 17,92 MB
Format: PDF, Kindle
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ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it supports are intended to form a foundation for further study and application of proven quality principles and practices worldwide. The book follows the CQIA BoK in both content and sequence. The intent is that this book will serve as a guide to be used in preparation to take the CQIA examination given by ASQ. Each chapter stands alone, and the chapters may be read in any order. Some material reaching beyond the content of the BoK has been added. Supplemental reading suggestions are provided. An online, interactive sample exam and a paper-and-pencil sample can be found on the ASQ website (http://asq.org/cert/quality-improvement-associate/prepare).

Tools And Tactics For Operations Managers Collection

Author: Randal Wilson
Editor: FT Press
ISBN: 0133115135
Size: 16,80 MB
Format: PDF, ePub, Docs
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A brand new collection of state-of-the-art operations management tools and tactics… 3 authoritative books, now in a convenient e-format, at a great price! 3 authoritative eBooks bring together today’s most valuable new operations management techniques and solutions! Apply today’s most innovative operations management techniques to improve performance and value in any organization -- even the most complex or constrained! In High Performance Operations, Hillel Glazer shows how to optimize business performance and profitability while maintaining strong governance and compliance. Glazer demonstrates how to integrate lean and systems thinking, and systematically incorporating compliance into planning for overall performance, value, and profitability, rather than viewing it as an end in itself. Learn how to clarify competing interests and implement pre-conditions for success; use systems thinking to promote operational excellence; eliminate single points of failure; establish proof-of-performance; scale your successes, and get more of "what went right"! The Encyclopedia of Operations Management is the perfect single-volume "field manual" for every OM or supply chain professional. Nearly 1,500 well-organized, up-to-date definitions cover every facet of supply chain design, planning, management, and optimization. For the first time, this remarkable reference brings together up-to-the-minute information about topics ranging from accounting and customer service to transportation and warehousing. Next, in The Operations Manager's Toolbox , Randal Wilson helps you use proven project management (PM) tools and techniques to supercharge efficiency, free up resources, eliminate unnecessary meetings, and get more done faster. Wilson shows how to apply PM to complete crucial "smaller" tasks that can deliver rapid and sizable improvements. You’ll learn how to plan, implement, and measure the success of high-impact changes, and organize key tasks so they actually get done. Discover specific techniques for eliminating waste in engineering, manufacturing, distribution, and inventory. Next, learn how to use PM to manage teams, schedules, budgets, and resources more effectively, and systematically predict and mitigate operational risks. Whatever your role in operations management, this unique eBook collection will help you perform far more effectively – in your organization, and in your career! From world-renowned operations management experts Hillel Glazer, Arthur V. Hill, and Randal Wilson

Managing For Performance Excellence

Author: Koen Dewettinck
Editor: Lannoo Meulenhoff - Belgium
ISBN: 9401404208
Size: 10,42 MB
Format: PDF, ePub
Read: 957
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?Managing for Performance Excellence provides practitioners with an integrative framework that highlights the key ingredients of an effective approach to performance management. It describes the formal process of planning, measuring and monitoring performance that companies need to develop as the first step towards becoming a highperforming organisation. As the numerous examples show, a well-functioning process by itself does not guarantee enduring success. Based on an in-depth analysis of real-life situations, the authors draw attention to potential pitfalls and highlight four concrete performance management challenges that companies need to address: clear strategic focus; engaging climate; collaborative structure; and solid information infrastructure. Performance management is examined from a number of different perspectives, with ample illustrations and practical guidelines against which readers can benchmark their own organisations. These insights are a product of the multidisciplinary pool of expertise present at Vlerick Leuven Gent Management School; a school renowned for its successful mix of academic knowledge and business relevance.