Managing For Quality And Performance Excellence

Author: James R. Evans
Editor: Cengage Learning
ISBN: 1305887972
Size: 19,40 MB
Format: PDF, ePub, Docs
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The definitive market leader and authoritative educational reference, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e provides unmatched coverage and insightful comparisons that guide students through the intricacies of quality management. Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents the fundamental principles and historical foundations of total quality with an emphasis on high-performance management practices. It offers unparalleled coverage of ISO 9000 certification standards, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. Current examples from leading organizations throughout the world emphasize the practical aspects of the book’s managerial focus as well as the technical topics that students are learning. Coverage of most of the Body of Knowledge required for ASQ certification helps students prepare to become Certified Quality Managers. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing For Quality And Performance Excellence

Author: James R. Evans
Editor: Cengage Learning
ISBN: 1285069463
Size: 18,50 MB
Format: PDF, ePub
Read: 493
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Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing For Quality And Performance Excellence

Author: James Evans
Editor: Cengage Learning
ISBN: 0324382278
Size: 18,76 MB
Format: PDF, Kindle
Read: 272
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Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Quality Performance Excellence

Author: James Evans
Editor: Cengage Learning
ISBN: 1133955932
Size: 19,80 MB
Format: PDF, ePub, Docs
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Packed with real-world illustrations and cases, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence through cutting-edge coverage that includes the latest thinking and practices from the field. This proven text has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Excellent case studies give students practical experience working with real-world issues. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Mindtap Reader For Evans Managing For Quality And Performance Excellence 2 Terms Instant Access

Author: James R. Evans
Editor: Cengage Learning
ISBN: 9780357118207
Size: 20,62 MB
Format: PDF, Mobi
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MindTap for Evans/Lindsay's MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When it’s time to study, everything that has been flagged or noted can be gathered into an easily accessible guide. The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Quality And Performance Excellence

Author: James R. Evans
Editor: Cengage Learning
ISBN: 0324381328
Size: 10,12 MB
Format: PDF, ePub, Mobi
Read: 574
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This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.

The Management And Control Of Quality

Author: James Robert Evans
Editor: West Publishing Company
ISBN: 9780314008640
Size: 11,95 MB
Format: PDF, Mobi
Read: 668
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Administraci N Y Control De La Calidad

Author: James R. Evans
Editor: Cengage Learning Editores
ISBN: 9706868364
Size: 20,44 MB
Format: PDF, ePub, Docs
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Esta obra hace un análisis amplio del método Six Sigma (creado y registrado por Motorola). Sin embargo, los autores consideraron seguir con el enfoque de utilizar el premio Malcom Baldrige a la calidad como el marco de referencia para exponer todos los te

Baldrige For Leaders

Author: John Vinyard
Editor: ASQ Quality Press
ISBN: 0873899326
Size: 18,97 MB
Format: PDF
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Learning about the Baldrige Criteria for Performance Excellence cannot be delegated to the quality or performance excellence department, consultants, or middle management. While senior leaders need not be experts in the criteria, they must be able to read it, ask questions, and role model the learning. This book is focused on helping leaders understand why each part of the criteria is important.

Health Care Criteria For Performance Excellence

Author: Harry S. Hertz
Editor: DIANE Publishing
ISBN: 1437921027
Size: 14,59 MB
Format: PDF, Mobi
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Health care org. have used these Criteria to address these challenges: focus on core competencies, intro. new technol., reduce costs, commun. and sharing info. electronically, estab. new alliances with health care providers, or maintain market advantage. Whatever the size of your org., the Criteria provides a valuable framework that can help you plan in an uncertain environ. Use the Criteria to assess performance on these indicators: health care outcomes; patient satis.; and operational, staff, and financial indicators. The 2009-2010 Criteria can help you align resources with approaches, such as Plan-Do-Check-Act cycles, a Balanced Scorecard, and Six Sigma; improve commun., productivity, and effectiveness; and achieve strategic goals. Illus.