The Mediator S Handbook

Author: Jennifer E. Beer
Editor: New Society Publishers
ISBN: 1550925164
File Size: 43,68 MB
Format: PDF
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The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals. Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step by step, from opening conversations and exploring the situation through the phases of finding resolution—deciding on topics, reviewing options, and testing agreements. The "Toolbox" section details the concepts and skills a mediator needs in order to: Understand the conflict Support the people Facilitate the process Guide decision-making Throughout the book, the emphasis is on what the mediator can do or say now, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees, or teams. Jennifer E. Beer, PhD, mediates organizational conflicts, facilitates meetings, and offers related workshops, regularly teaching a negotiation course at Wharton (University of Pennsylvania). Caroline C. Packard, JD led Friends Conflict Resolution Programs for fifteen years and is an organizational conflict response specialist and mediator based in Philadelphia, Pennsylvania. Eileen Stief developed the mediation process presented in the Handbook, training a generation of mediators to work with community, multi-party, and environmental disputes.
The Mediator's Handbook
Language: en
Pages: 208
Authors: Jennifer E. Beer, Caroline C. Packard
Categories: Business & Economics
Type: BOOK - Published: 2012-11-13 - Publisher: New Society Publishers

The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals. Starting with a new
The Mediator's Handbook
Language: en
Pages: 208
Authors: Jennifer Beer, Caroline Packard
Categories: Business & Economics
Type: BOOK - Published: 2012-11-13 - Publisher: New Society Publishers

A standard model for effective mediation and conflict resolution, now in an updated fourth edition, can be used in diverse environments. Original.
The Mediator's Handbook
Language: en
Pages: 168
Authors: Jennifer E. Beer, Eileen Stief
Categories: Conciliation (Civil procedure)
Type: BOOK - Published: 1997 - Publisher: Gabriola Island, B.C. : New Society Publishers

The field of mediation has expanded dramatically since Friends Conflict Resolution Programs published the original Mediator Handbook in 1982, the first how-to mediation manual available to the public. Since then, mediation has evolved from an alternative approach to conflict resolution for community activists to a process that has become part
The Mediator's Handbook
Language: en
Pages: 426
Authors: Ruth Charlton, Micheline Dewdney
Categories: Dispute resolution (Law)
Type: BOOK - Published: 2014 - Publisher:

Annotation. THE MEDIATOR'S HANDBOOK THIRD EDITION is an established and highly respected work which assists both experienced and newly qualified mediators who wish to expand their range of skills in this ever-evolving field. The mediation process is explained in simple steps applicable to all forms of dispute, whether it be
The Mediator's Toolkit
Language: en
Pages: 259
Authors: Gerry O'Sullivan
Categories: Law
Type: BOOK - Published: 2018-09-18 - Publisher: New Society Publishers

“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to